SAME thing happened here. Only thing is I ordered the PEP+1mm valves a couple of weeks ago, they came in two days later as SHAWN said. I have talked to HIM every time, personally. So, I feel assured that their bad standinging have been cleared up, as long as he will confirm the stuff is in stock you should have it quick. So, I call back about a week later, to order more parts. This time, ARP studs, melling oil pump, and an oil pan w/ return fitting. Shawn assures me the parts are in stock and will be shipped out that day, because he knew I needed them in a week. So, four days later I call him, to check on the status because I need the parts that are not in yet. He tells me that the computers are down, because they closed, although that their store hours clearly stated differently. But Shawn says he remembers my order and that it SHOULD have been shipped. I felt ok, so I wait and it comes to the fact that two more days later the parts have not arrived yet. I call again, Shawn tells me that he will get back to me after talking to the shipping director. Well, I wait, and wait... And no phone call. They have now closed. And I can't call the next day. So here we are two weeks later, and I call Shawn again. He tells me that the computers are down, AGAIN, and as soon as they come back up he will call me back. Another day passed, and no phone call. SO I call MULTIPLE times today, and no answer at ALL! I am tired of waiting for crap, when they lie, tell me something is in stock, then a week later say that it was in fact not in stock and will be shipped out the next day because they just finished the order finally. Then a week after that I still have not recieved a tracking number for my order that I wanted.
CONCEPT ILLUSIONS APPEARS TO BE CRAP!