there is a sticker that comes on the xbox that says dont touch it when a game is being played. i dont feel bad for people who dont take care of their hardware and then whine to the manufacturer that it broke.
kid: HALP my xbox is breaking my games. rep: could you better describe the problem? kid: well i got mad at some idiot on live and kicked my xbox in the middle of a COD4 match. rep: that wouldnt be covered under warranty sir. kid: WAT!
i also hacked my xbox so no RRoD yet. i left the case off to help with heat dissipation. they just get too hot and that is the problem. a vent on the top with active cooling on the heatsinks would resolve the problem quickly for everyone.