I ordered a top end gasket set and ARP headstuds from them on the 14th of april and they took the money out of my account on the 19th of april and now it is May 19th and havent recieve shit. i try calling and the motherfuckin phone keeps ringin and the one time i got someone on the phone he told me i would get a better response via email so emailed them right away...that was two weeks ago....this is absolutely horrible service...i emailed them yesterday and still havent heard back....now for a shop to not be payin attention to its customer i hope the like the BBB becasue i am filing a complaint today...

Apparently it's not wise to order the ARP Head Studs from them either. I recently sold my set to XMasta19 and he tried to installed them and they weren't right(threads are different). This is the 141-4202 set for the Dodge Neon 420a. Now I have to call ARP and see if they'll swap the set out with XMasta19 or I'm gonna end up having to refund him his money. My advice to everyone else is to buy the ARP studs from ARP.

I ordered a 160* thermostat from them and the one I got was a thermostat for a BIG ASS TRUCK or something, it was like 4 inches long and shit. I took a picture of it next to my stock one, and they said they've sold many of them, it is correct. RETARDS.

Joel Baldridge, ASE Certified Master Technician, Audi Certified Expert Technician

I ordered a test pipe and it took over 2 weeks for it to get from their shop in PA to my house in NJ. It fit fine, but they definetly need to learn to move their asses b/c their gonna lose a lot of customers that way, I won't buy from them again.

I contributed to the Wiki!
EVO IX - just a really expensive boost gauge and a K&N air filter
96 Eclipse RS -awaiting registration and inspection
95 Eclipse GS - parts car
Mods/Profile - http://www.2gnt.com/index.php?d=cs82685

hmm thats funny because we dont even sell a 160 degree thermostat..

www.cimotorsports.net

So what do you have to say about the other responses?

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97 Eclipse RS --Bought 4-15-05--

i have tried to order stuff from them off ebay then pay wait a month and they wont even reply to even an email so i filed a claim and got my money back.

I orderd the 55mm throttle body service from them on ebay and it took 5 calls from me a 5 weeks to get it back I still had to polish the inside. I made a nother mistake and orderd from them on Aug. 2 2006 the Eng. gasket set, ARP exhaust studs, and there EGR block off kit, at $265.00 I thougt they cleaned up they were sure nice on the phone but once they get your money they block you like they have caller ID and they won't take your call. I too filed a report with the BBB on SEPT. 16 2006 they have another week to respond so I'll let you know what happens.

I can also comment on their slow shipping and poor customer service. I DID receive my EGR Blockoff, it was in the shape/condition I expected, so the issue was finally resolved. My issue was a very slow turn around and no responses to the 3 emails I sent. Evidentally they offer products found nowhere else on the internets and can afford poor customer service, hmmm??

400whp or bust.

400whp or bust.

There is a thing called backorder, we do see alot of that happening with some of the 420a products we carry, we try and stock them but we run out fast and the companies cant seem to keep up with the demand. We do not use caller id, we have an automated call system, you can always reach someone at the shop ,we are here 12-8 M-F and someone will always answer your call during those hours. Emails are always sent to everyone when there is a backorder, if you guys arent getting the emails maybe it is because we use a signature on them and your spam blocker is deleting them, make sure to add us as a contact. For those of you who have ordered and did not have a smooth transaction with our company give shawn a call and hell be sure to get you a discount on your next order, with that said enough with the bashing already. its getting old

www.cimotorsports.net