I quote from your response that generated my response, "....Needless to say, Howell's really trying to make a buck on this. I'm going to wait for somebody else to crack it.... " The only way that drives down the price, it when you buy the pirated software. The theft of copyrighted software is illegal, no matter what you call it.

As for our customer service. Every year are sales to the 2GNT community increase, and this is a fixed market as no more 2GNT cars are being built. We do this by providing good products, good customer service, and reasonable prices. Can you find people that don't like us sure, can you make a general statement like you have and be truthful, no. That fact of the matter we have many satisfied customers, and we have few unsatified, that is the nature of all business. We have plenty of happy customers, and we are doing well satifying their needs, and the needs of the new customers they send us. But thank you for your concern.

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