Yes, good point. 50 people saying "omg this company rocks! badass products and services!" makes a business stay strong. But the bad side to that is all you need is one or two people to say "omg i got ripped off , they suck, etc" to destroy all 50 people's good comments. It's sad but that's how the bandwagon of the public works. Always and forever. Today and tommorow. You went to business school, eh? That perked me up for a second. Hey people, come on, at least he was learned how to run a business properly, lol. I have had experiences with people before where I got screwed twice, but I figure let's give them the benefit of the doubt, and see how #3 goes, afterall 3rd time is a charm...well alot of times I got burned a final time, and walked away. But many times, that 3rd chance was all I needed to continue to keep going back as long as the good times outweighed the bad. (Namely I am speaking of Summit Racing right now) So as you can see, it doesnt matter WHO you are....some people will have bad experiences, as some will have 80% badass transactions, but then get in a pinch once and a while. Many times it's the person's own fault why something bad happens. It's kinda the market of MODDING A CAR, lol.

You can't expect to wipe someone elses' ass when it was them who took the shit.