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Procarparts has had over 200 complaints on their feedback on ebay within the last month, over 600 in the last 6 months.. thats a lot of people saying they didnt recieve their products or got the wrong thing and never got it corrected.... i cant get into contact with them, phones always busy, i am trying to cancel my order with them or file a dispute with my credit card comp. cause i have had like 10 people email me in the last day saying they got ripped off by them and wondered if i had....
----------- won 2 auctions through ebay from procarparts, a set of indiglo gauges for a 1997 mustang, and a set for a 1997 mustang gt. i paid for both via postal money order in the same envelope with a letter explaining what each was for. i recently received the gauges for the 1997 mustang, but have not had any contact about the set for my 1997 mustang gt, i have not received replies to emails, and the phone number is constantly busy. I am very close to taking action with ebay and the post office for mail fraud if they have in fact cashed the money order. a couple of my friends ordered parts through this company and never had any problems, but now that i find there are more people out there like me having problems, i begin to wonder. keep in touch and share anything you think might be useful, thanks --------------- I had the same exact problem with this company. I was very persistent and eventually they got back to me, but their customer sevice is shit. To be completely honest with you I am not happy with the product that I received. It was not exactly as shown on the internet, it is a cheap version and it took so long to get here. I would be real careful with these guys, they are not too reputable. ------------------ call them they have a phone number i did and it didnt do any good i finally got part of the product i ordered but not all of it thanks ---------------- Thank you for e-mailing me, my mailbox seems to be on fire with questions about this Seller. I won an auction from them on 2/2/2002, made immediate payment via PayPal, and FINALLY, after many e-mails and phone calls to them, received my merchandise JUST YESTERDAY. I'm hoping what I bought is right as it is for my son's truck - so I will have to wait for him to do the installation.
I received an e-mail yesterday from another fellow e-bayer who told me that Procarparts had been SUSPENDED from E-Bay. I don't know the reasons behind this, perhaps their 200+ NEGATIVE feedback in the last month had something to do with it. All I can say is, stay on them - keep calling them.

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