I agree with you and understand. I called to return rings that i didnt even touch after they arrived. The guy said call back after lunch to speak to Todd. I did that and then he came up and said todd was on another line to call back in 15 minutes. Well, did that and he was gone so i had to call back. So i had to call the next day, i had my wife call since i thought they were trying to get around me. I told the first guy about my return and he knew what i was talking about. Then when when my wife calls and finally gets todd, he says i cannot return any internal items. The first guy could of told me, it says on there website, no returns on electrical items. My rings are not electrical. I still got them, but i will not buy from them again. They have the worst customer service. I am disappointed with there service. Sorry about your situation, hope you get your money back soon.
99 RS-T "New bottom end(8.6:1 w/long rods)" Turbonetics 60-1/Portfueler/etc!!!!!