I'm sorry man but if I would have spent almost 600 dollars on a performance ECU from a vendor, the damn thing better not be "broken but work fine" when it gets there. I understand that these are core units sent in that they modify but point blank, thats not what you paid for, unless you sent it in like that and they shipped you your ecu back after the reflash(but I know thats not the case). Seems to me like all of the vendors that cater to the 2gnt do not give a rats ass anymore minus a VERY FEW. I understand its a dying market but money all spends the same way. At the least they could have given you a couple dollar discount or offered something to you for it being broken or even give you the option to wait on another ecu to be sent out or you say f it and send that one out to you. I don't know all the details but thats my 2 cents at this point, for that much cash you could have gotten an MS2 or 3 and have total control, of course if you have emissions to go through its a different story.