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I called up my agent and switched from AIG to Progressive. I was quoted $100 a month for my full coverage. You can imagine my surprise when, two days before the EFT was to take place, I got a friendly reminder from Progressive that my $180 payment would be coming out as scheduled.
Um... Needless to say, I flipped and made a friendly call to Progrssive, since I know this isn't something my agent did wrong. (He's a good guy and we go way back.)
I speak with a guy who tells me they found an at-fault accident dating to August 04 that I "Must have forgot" when I applied with them. I told him that I hadn't forgotten it, but that it wasn't an at-fault accident. This *was* a collision claim, but damages were sustained due to my driving over something unknown, like a rock, which damaged the undercarriage of my car.
I was advised to contact www.choicetrust.com/servlet/com.kx.cs.servlets.CsServlet?channel=welcome&subchannel=clue. I finally got around to calling them this afternoon and it's cool enough that I thought I would share.
The guy at Choice Point took some information from me and pulled up my driving record. He told me that he saw the claim I was talking about and said that American Family, who covered me at the time, failed to report the claim as at-fault or no-fault, so obviously Progrssive just assumed I was at fault for this one.
He mailed me out a copy of the report and once I've viewed it, I call back with my consumer number to dispute the error. At that point, they go back to AmFam and give them 30 days to resolve the issue or they decide in favor of me. Then I can take the results to Progrssive as strong evidence in favor of them crediting me for the over charges.
Pretty cool, huh? I'd never heard of this before, but I think it's an extremely valuable tool for us car guys. I know there are a lot of vandalisms, robberies, and wrecks in this community, so checking out your driving record might show you that you've been getting hosed on insurance for some reason like me!
Hope it helps someone out.
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