Originally posted by DR1665Originally posted by MCubed45 a lot of people here like to talk shit about CI without ever having done business with them. they've read a lot of one-sided stories with peoples complaints and drown their own second-hand conclusions.
First of all, it's
drawn their own conclusions. Past tense of
to draw, you know. Second, it's not like people are posting that they bought complicated components or machine work. They are buying bored throttle bodies which are a simple proceedure. I've seen it done once and could duplicate the process with decent results, given the proper equipment to do so.
Originally posted by MCubed45 the sad thing is a lot of people who have had problems with CI made posts with all their complaints and didn't get around to updating once their problems were resolved by CI.
And then, people like me who have done extensive business with reputable vendors who delivered what they promised are wrong for being pissed that new people are so hard up to save a couple hundred that they're willing to turn a blind eye to important issues such as quality and service?
Originally posted by MCubed45 i have personally dealt with them and was more than satisifed with their customer service. the product i ordered was not satisfactory when i received it. i contacted CI, was given a FULL refund AND a replacement product sent out at no-charge which i received several days later. yes it should have been right the first time but i was very pleased and more than satisfied with how well they made up for their mistake.
That's no excuse. It's like saying,
"The dentist who screwed up my root canal was really good about not charging me for the three return visits I had to make before the blinding pain was remedied." When a vendor slips up once and makes proper amends,
that is when their rapid damage control is noteworthy - not when nearly every comment made about them involves them fucking up and needing at least two tries to get it right. Especially when it's something simple.
Originally posted by MCubed45 aside from that i'd listen to dino before a lot of the other members here
Yeah. We're all a bunch of grab-assing fuck holes who don't have any room to talk because we're interested in looking out for the new people who might not be able to afford to deal with a fuck-up. You know what happens when new people spend a lot of money on part or services from businesses that constantly screw up? They get fed up with the hobby and go elsewhere. The reason people like Tim, Deej and I get all bent out of shape with this sort of thing is because the well-being of the 2GNTer is our priority. We don't want to see anyone have to shell out their hard-earned cash for mods only to have that sick feeling in the pit of their stomach when they open the box and see that they got a piece of discount crap. THAT is why we do this. If someone wants to peddle their wares here, fine. If someone wants to rationalize poor quality and service in the interest of saving a buck or two, fine, but they're going to hear both sides of the story. The side that says how it should be and your side, which shows rationalization of yet another instance of fuck-uppery.
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