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There is a reason "heresay" is not admisable in court, mostly because it is BS. Your repeating things that are flat not true. One we have never taken 4 months fill an order for an engine kit ever, that is total BS. It is a made up story. If somebody has a complaint, all they have to do is pick up the phone and call and ask for me, "Gary." I own the place, so if you have a problem call me. We have very few problems and I take care of them quickly. I would appreachiate you not repeating heresay that is false.
Thank You.
Gary
Originally posted by Star Turbo Talon
As far as Howell goes, they are one of the largest supporters of the 420a, however there service is lacking a bit. Not to speak badly about them so hear me out. There have been more than a few members who have ordered motor kits and the delivery of the product was a long and delayed one. If you want anything from Howell, do not be in a hurry. I have never heard any issues with howell answering the phone or being available to talk to. But when you sell a product to a consumer, the consumer expects delivery in a timely manner. AFX if you expect the consumers to call you after a bad experience then you need to spend a small amount of time thinking about that one. Search the board a bit and try to find the members who feel the service was lacking and evaluate each situation to find ways to improve. That might help if you want to improve. I do recall one member requesting his money back for a kit because he hadnt recieved it in over 4 months (i think it was 4 months, not sure). The AFX ECU's are a diff story so i am not considering that when looking at complaints. If you are looking at a budget motor, i recommend piecing a kit together. Rods and pistons can be had new from a company that sells on ebay for 704.00. He is there all the time and is very courteous via email. That price cant be beat. Mancini Racing runs specials on Eagle rods for 275.00 every now and then. I deal with them for my antique Mopar parts, they are a fast productive company and i have never been displeased with them. As far as your Head, consider a race port job, PT Cruiser lash adjusters and stock cams. Take the money for a set of cams and put the money into a better investment.... fuel management. Bottom end.... Howell is very average on their price for a oil pump, if you are going to slowly build up a kit then you can buy a new one cheaper if you watch for sales at diff times of the year at different places. I am not telling you to stay clear of howell by no means. I am just telling you to be a smart consumer and be wise with your money, you owe that to yourself. I personally talked with howell on the phone a time or two when i was looking at how i wanted to go with my motor and the saleman did not appear to be eager to sell. When i want to spend a deal of money, i may know what i want, but i want to be Sold on the idea. I expect a salesman to be just that, not a Cashier. If i want a cashier i will just order over the net. I am not saying the salesman needs to break his back for me, Just sell me on the idea or taylor the kit that best fits me. Dont sell me something i dont need, if you want my money then find a product that will benefit me in addition to what i am considering. I have noticed Hahn racecraft salesman have treated me with that type of mentality. They are eager to assist, sell, and leave the customer with a happy feeling they spent the money they did. Search the site, you have many options, feel free to ask all of our opinions. As far as a company, I appreciate and respect the time your eyes are here on 2gnt trying to assist members. I can honestly say i dont see you here trying top peddle your products just offer assistance with them and I respect that. I wish Hahn spent some time here this year, he usually does. I despise companys that come here to sell only. I understand thier phone is for tech support but there is much more hwere on this site that on a phone. Exile spends the most time i have ever seen any company spend here, it does pay off in many ways. Terry
Visit the Howell Automotive Open House August 20th, 2005. The largest gathering of Chrysler 2.0 engines on the planet.
US Small Business Administration Export Business of the Year for 2003
Visit Howell Automotive at www.howellautomotive.com
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<--This is our god... god decides our fate. We shall not upset our god. God can and will ruin our lives if we were to upset him.
