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| Forum name | Turbo/Nitrous Tech |
| Topic subject | NER Turbo kit Customer Orders Info |
| Topic URL | https://forums.2gnt.com/dcboard.php?az=show_topic&forum=i8&topic_id=26830 |
26830, NER Turbo kit Customer Orders Info Posted by Lbcgear, Jul-18-02 01:33 PM
I see a lot of post popping up about the kits and so on so I am going to shed a little light on the subject for all the people thinking of ordering or that have ordered/lay always.
At this time only 2 people from here have paid in full. We were waiting on some parts but that is over now so the 2 people who have paid in full are getting shipped out if not they all ready have. I have a local guy helping me for the dyno stuff and pictures but its hard to finish his kit because of the large demand.
"One" of my layaway customers has the money to finish his kit payments but his kit is on hold because at any given time we try to stock only stock 2 kits at a time minus the Turbos. The two guys that paid in full before him drainned my stock. Any more then that would be too much overhead. "MOST" backorders only take 2-3 days to fill. In some cases part back orders can range from 2 days to 4 weeks. You guys must understand that these are not AEM intakes here there is not a big market for these parts so most are made on demand.
Fitment issues Turbo/Manifold/Downpipe area. Everything fits fine. I have made some adjustments over the past few weeks to allow for some more room in that area. But even the pictures I showed of the manifold earlier fit fine.
Part Backorders to watch for: here are the most common back orders related to the turbo kits.
Vortech 12:1 FMU average wait times are 4 days to 3 weeks Accell inline fuel pumps average wait times are 1 week to 4 weeks Turbos and intercoolers and wastegates average wait times are 3 days to 2 weeks Manifolds average wait times are 1 day to 1 week Downpipes average wait times are 1 day to 1 week IC Piping average wait times are 1 day to 1 week Brackets and fittings average wait times are 1 day to 2 weeks Blow off valves average wait times are 1 week to 4 weeks Electronics for the OBDII Cars average wait times are 1 day to 2 weeks
I am trying to fill these and all of my orders ASAP. Please understand that most of the time I go to pick up parts myself so I do not have to hold you off on shipping for a few more days why I wait for the product so I will not be here all the time to answer your calls. But I will return your calls with in 2 hours if I am not here.
Also after this layaway group buy is done I might stop selling the turbo kits for a while. I can’t keep up with the kits and all of the day to day functions of the shop at the same time. So anyone who wants a kit after this might have to wait for a bit. Its just becoming to stressful knowing that people are getting pissed about something like part backorders that I have no control over. I guess in the long run its gets to me more because I know you guys most of my customers are Honda people who have no problem with backorders because its Honda parts there is always a surplus of them. My average Honda customer waits 3 days for a back order. And when it comes to DSM not to mention Non Turbos it’s a part nightmare. So when one of your orders go wrong it hits me harder because I am a part of this group.
Also before getting mad at me for a backorder or parts problems read this. http://www.newedgeracing.com/Store/terms_conditions_of_sale.htm
If you do not agree with it then do not buy from me. Simple as that.
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26831, RE: NER Turbo kit Customer Orders Info Posted by optimuspeterson, Jul-18-02 01:39 PM
just tried calling, no answer. i left a message on the machine, and with another employee today. were is my clutch? I can't seem to get ahold of you any other way. thanks.
to everyone reading this. it sounds a lot worse than it is. more vendor error than anything else. just need to talk to him
Brian Peterson
541-948-1715
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26832, RE: NER Turbo kit Customer Orders Info Posted by 98EvolTalon, Jul-18-02 03:57 PM
Shaun bro dont worry man, we were just worried cuz no one could get ahold of you for a while, and like u have 2500 dollars from me and what not... since ure a new company to us, its just a little stressful when we dont hear from you. Your cool as hell on the phone and took care of all my worries tho... hell i even spent more money on the S-AFC! Anyways i assume im one of the 2 that paid so yeh, im fuckin excited as hell!!! ill take pictures for the rest of you guys and let you know how it goes. Peace
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26833, RE: NER Turbo kit Customer Orders Info Posted by DSMEclipse97, Jul-19-02 01:12 PM
And I am the other one, there will be a shit load of pics from me in about a week or so. Don't worry about it Shaun, it just can be frustrating sometimes when back-orders take forever. Thanks anyway though.
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26834, RE: NER Turbo kit Customer Orders Info Posted by GorkoRacing, Jul-20-02 02:32 AM
And I will be paying my kit off on Friday so woo hoo, too! I'll also let people know and take lots of pics.
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26835, RE: NER Turbo kit Customer Orders Info Posted by LunarEclipse, Jul-20-02 03:26 AM
dsmeclipse97 where you from man?
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26836, RE: NER Turbo kit Customer Orders Info Posted by DSMEclipse97, Jul-20-02 10:22 AM
Ocean City, MD
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