ok guys
i called the number (chystler customer service or whatever - 1800-992-1997 , pressed 1, 2,5)
and they said they dont deal with nothing mitsubishi and she basically cut my off right then and there
and WOULD not talk to me about it
what did i do wrong?

do i call back again and get someone different or what?
help!

Tell them you have a 420A engine, don't tell them the make/model of your car.

If they ask for the car, tell them it's a DSM, and then they have to let you explain when they can't find it in their computer :-P

hmmm
has anyone actually called this number?

Call back... make sure you stress the point that the motor is made by chrysler.

Just tell the woman that you have an Eagle Talon instead.

Next time you deal with anyone in a customer service hotline, get their name before you start to talk, if they ever hang up on you, call back immediately, demand to speak with the shift supervisor, be as belligerent as you can. people who take phonecalls are supposed to be as courteous as possible to anone who calls. they are NEVER suposed to 'just hang up' on you.
EDIT:
be as belligerent as you can only after they have hung up on you once, and only when dealing with the manager, you have a right to be pissed, but don't take it out on the next person who answers. but you can definitely show the manager how displeased you are with his service.

ok
talked to them again
and i didnt mention anything about mitsubishi until he got my vin number and then it all went to the shitter
he was like sir we dont offer any service to mitsubishi since its their car
i TRIED to explain to him that it was a chystler engine and not a mitsubishi one... he wouldnt listen... i told him "thanks for your help i guess" and heard CLICK

whats with these chrystler people?
they dont seem to want to help AT ALL
i need someone who has actually called to tell me exactly (or close to it) what they said.... because once they figure out that its a mitsubishi car they shut the doors and bring up the draw bridge and completely shut me out

Just call Howell. They can help you with what ever you need.
Tel: 1 (304) 788-5391

who is Howell?? =(

the part has already been replaced
this was because this is the 2nd time ive gotten this shit frmo chrystler and i couldnt get any help the first time =(

I believe there is a mitsu cust service # that you can call. does anybody know it?

Good idea!! I always use that one! :)

i called mitsubishi
they didnt want to help much either
they said "there were no known issues with the eclipse and the head gasket"

bs.

Go to the main page www.2gnt.com and look on the top banner for tsb/recalls. Look there under your year and model, you will find the TSB's and recalls for your car. Then you print it out anf fax it to that windbag and tell him to fix it. But before you do all that What Year is your car

ok
my eclipse is a 98
and.... there are no open issues... but this is what i was refering to
http://www.2gnt.com/dcforum/DCForumID16/4084.html
check it out

trust me there is a TSB on this HG issue for 95's. Does anybody know what year they went to the MLS HG? If it was before 98 then yours may be the right HG so they won't replace it? This may have something to do with it though:

Service Bulletin Number: 97090199-017
Bulletin Sequence Number:
Date of Bulletin: 9709
NHTSA Item Number: SB054305
Make: MITSUBISHI
Model: ECLIPSE
Year: 1997
Component: ENGINE:OTHER PARTS
Summary: SUBJECT ON CYLINDER HEAD DISTORTION INSPECTION. *YC

How many miles are on your car? The mitsubishi's have the 50,000 mile warrenty, are you still coverd or just outside the mileage warrenty? are you the 1st owner of the car?

hey i have an avenger so if u get stuck tell me ur problem and ill call and get wahtever info u need.