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Forum nameBad Guys
Topic subjectUPS - United Parcel Service
Topic URLhttp://forums.2gnt.com/dcboard.php?az=show_topic&forum=36&topic_id=78&mesg_id=78
78, UPS - United Parcel Service
Posted by thedawg, Dec-31-69 06:00 PM
Well I've been ripped off by UPS about 20 times now, so it's time I asked everyone to stop using their crappy delivery service.

Example 1) Bought part from 2gnt member, he shipped it UPS. :nono Big mistake. Part gets returned to him a week later with no explanation. He ships it again. This time it disappears never to be found. Seller is out the part but UPS doesn't care, it's not their fault.

Example 2) Sold $300 part to a nice lady on Ebay. Went to the UPS *customer counter/distribution center* and asked the MANAGER to personally inspect my item before shipping it. Paid $15 for an extra outer box, and chemical foam packing. Got the manager's GUARANTEE the box was properly packaged. Insured it for $300. Item gets returned to me 2 weeks later intact. UPS re-ships the item, whoops their mistake, so sorry. Another 2 weeks later, it arrives to the lady smashed and broken. She takes it to a UPS center and they say it has to be sent off to be inspected. They take it, and 3 weeks later I call and ask for the status. They say it was "insufficient packaging", and that they had shipped it back to me. I never got it back. They said I was SOL, they would not reimburse me, and to call their insurance company if I had a problem with it. I spend 2 months faxing threats and proof of shipments (all documents were "lost" on UPS's end) and ordering microfilm reprints of shipping documents. 5 months and about $30 in personal expenses later, they cut me a check for $250.

I could go on, but please post your own bad experiences with UPS.
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