#27882, "RE: koni reds vs illuminas" In response to In response to 9
Originally posted by CarbonFiberRST Well maybe I just took the wrong actions. This was over a year ago so I forgot exactly what happened but I called who I originally ordered them from and they told me if I had ever bottomed them out or if the car was lowered or something like that, the waranty doesn't cover it... anyway, I love them with my prokits and I am sure the only reason that one blew was cause of the terrible coilovers I was using at the time. (which bottomed out often)
I checked the warranty and it is a lifetime warranty w/ some exclusions (which almost all warranties have). I remember opening the boxes it said use any tool gripping on to the shaft (scratches) will void the warranty, which is common sense.
On the warranty card, it says cars that are excessively lowered will void the warranty (Tokico's website lowering recommends 1-2" for most cars).
Joel Baldridge, ASE Certified Master Technician, Audi Certified Expert Technician
